These Terms of Service (“Terms”) govern your access to and use of Helixara Ltd’s website and services (collectively, the “Service”). By accessing or using the Service you agree to these Terms. If you do not agree, do not use the Service.
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Contact: orders@helixara.co.uk / +44 7570 414901
The Service is available only to users who are at least 18 years old. By using the Service you represent and warrant that you are 18 years of age or older. Accounts created by persons under 18 will be terminated.
Permitted Use: Research Use Only
All products sold by Helixara Ltd are provided for research, laboratory, and related professional uses only. Products are NOT intended for human or veterinary use, clinical, diagnostic, therapeutic, or consumer applications. You agree not to use our products for any prohibited use. It is your responsibility to comply with all applicable laws, rules and regulations governing the use, handling, storage, and disposal of purchased products.
If you register an account you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
All orders are subject to acceptance by Helixara Ltd. Prices, availability, and shipping information are subject to change without notice until an order is accepted. Payment must be made by the methods we accept at checkout.
All sales are final. Helixara Ltd does not accept returns, exchanges, or issue refunds except where required by applicable law. Orders may not be canceled after they have been processed or shipped. If you believe there was an error with your order, contact customer support at orders@helixara.co.uk and we will review the matter.
Shipping timelines are estimates only. Risk of loss and title for items pass to you upon our delivery to the carrier.
You agree not to: use the Service for illegal activities; attempt to reverse-engineer products; transfer or resell products for human consumption or clinical application; violate any export/import control laws; or otherwise misuse the Service.
All content on the Service, including trademarks, logos, product images, and text, is owned or licensed by Helixara Ltd. You may not reproduce, modify, distribute or create derivative works without our prior written consent.
We collect and store data necessary to provide and improve the Service (including order, billing, and contact information). By using the Service you consent to our collection, storage and processing of your data. We retain customer and transaction data for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes. For details, see our Privacy Policy.
Your use of the Service is subject to our Privacy Policy, which describes how we collect, use, and share personal data.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SOLELY FOR LAB RESERACH JSE ONLY. HELIXARA LTD DOES NOT WARRANT THAT PRODUCTS ARE SAFE FOR ANY UNINTENDED USE. Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL HELIXARA LTD BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THESE TERMS OR THE USE OF PRODUCTS. OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT GIVING RISE TO THE CLAIM.
You agree to indemnify and hold Helixara Ltd, its officers, directors, employees and agents harmless from any claims, damages, losses, liabilities and expenses arising from your misuse of products, violation of these Terms, or breach of any representation or warranty.
We may suspend or terminate your access to the Service at any time for violation of these Terms or for other legitimate business reasons. Sections that by their nature survive termination will survive.
We may modify these Terms at any time. We will post the revised Terms with an updated Effective Date. Continued use of the Service after changes constitutes acceptance of the updated Terms.
These Terms are governed by the laws of UK. Any dispute arising under or relating to these Terms will be resolved in the courts located in UK unless otherwise agreed in writing.
If any provision is held invalid, the remaining provisions remain in effect. These Terms constitute the entire agreement between you and Helixara Ltd regarding the Service.
